Your order is under the responsibility and assurance of until it is delivered to you from the cargo company. All notifications about the status of your order are sent to your e-mail address.

Purchases made from are shipped within 1-3 business days following the order date. Depending on the operational processes of the cargo, the time required by the cargo companies for the delivery of orders is 1-3 business days. Weather opposition etc. In such cases, problems that may occur during transportation may affect the delivery time.

In case of emergency, there may be 1-2 business days delay for us to ship your order during peak periods such as Christmas, Mother’s Day, Valentine’s Day and other promotional periods. We usually aim to ship orders within 48 hours after Payment is processed.

Production and delivery rarely exceed the specified time. Delivery times of special production products vary according to the production time. We recommend that you contact us for delivery information and times for such products.

All your orders are delivered to you by the courier companies we have contracted with. You will be notified by e-mail when your order is delivered to the cargo company.

Prepared orders are delivered to the cargo company except Saturday, Sunday, public holidays and religious holidays. The cargo company does not deliver on Sundays, public holidays and religious holidays.

In case of a mishap caused by us, you will be notified based on your membership information. That’s why membership is complete and accurate information is important. In the event of a possible delay, for example if a part is out of stock, we will notify you by e-mail.

Please note that all custom taxes and charges are paid by the buyer.